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Short Review on July 11, 2016

WORST BANK EVER ! They will let your account reject a payment the merchant will still charge you a NSF fee that could of been avoided IF GTE cared for there member they would notify ATLEAST
1.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#880395
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We attempted to refinance our existing mortgage dropping it to a 15 year loan. The loan representative was fairly new. We had a few issues in the beginning one being persistamce I was in a flood zone. After speaking with a supervisor that was her error, we are not in a...
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2.4
I didn't like
  • Knowledge and communication
#878946
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Gte Financial Account Review

To add on to my review, now im applying for a personal loan for an emergency reason, so i must be in need of help! My checking account was overdrawn, they told me i had to clear the accounts before i could get the loan, well if i had money to clear the loans, i would not be asking for a personal loan, don't yall get it, im broke!!!!!
1.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#878364
Reply to reviews
I applied for a $330.00 personal loan for an emergency situation. They called me and told me i qualified for $1000.00. I was happy about it. Then they told me i need to send in my paycheck stub, i get paid with a personal check. I sent in the stub, they said they could...
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1.5
#878355
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I have been with GTE for over 20 years and in my opinion the customers service is going downhill. I looked at my account which had $6.00, enough to buy my son a gallon of milk, went out for two hours came home and looked at the account again which is now showing one...
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#874810
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I have had an account with GTE for years. Since they closed a bunch of the location's they have gone downhill. The ATM by my house is always having issues. I incurred a NSF fee on a ACH bill due to not being able to get the money in the account because the ATM was not...
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1.0
I didn't like
  • Unable to provide any assistance
  • Customer service
  • Robbing me with nsf charges
#862759
Reply to reviews

I have been a member of GTE since 2000. had mortgage, auto and CC accounts. High credit score. Requested application for mortgage and that was a month ago, they act like your a fool to request status. What a shame to see them go downhill. They really do not care is you...
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#796795
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I have been with GTE Financial for years. GTE was great until the past couple of years. I feel like I have been robbed of hundreds of dollars from the bank that I trusted for years. I am not going to bother writing what you all have done because it should be in the...
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1.7
I didn't like
  • Uncooperative and dishonest
  • Robbing me with nsf charges
  • How business is done
#789734
Reply to reviews
I've been a customer for years all the Sun I can not log into GTE banking. I tried everything they told me over to kee which is one of the questions security questions well that didn't work then was no submit button. It only allows me to enter the mobile site if I...
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Anonymous
Anonymous

Everyone needs to write and complain to the board of directors, they are the ones that vote on thos ***! Goodbye, to those members that helped make them who they are, and lets...

2.3
I liked
  • But unable to help
I didn't like
  • Customer service
  • Customer service support
  • Unable to provide any assistance
#768141
Reply to reviews
I tried to get into GTE online banking like I always do well 2 hours later I still couldn't get in I was trying to see the balance in all my accounts so I can schedule payments well it kept, throwing me to the key section then ask me questions about my father's middle...
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#767758
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