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GTE Financial in Tampa, Florida - Nickeled and Dimed to death

Had an account with GTE, for a car loan. Also, had savings and a free checking. GTE switched over the free checking, to charge $4.95, unbeknownst to me. So, since this was not my primary bank, I kept no money in the checking, so they overdraft the fee, then charged me $8 to do so. When I inquired about it, they informed they switched my account type, so they could add credit monitoring, cell phone protect, etc. (not that I signed up for that) When asked to close the account and send me the rest(loan paid off now), they told me it would $6 for them to cut me a check. RIDICULOUS. If you want to be nickeled and dimed to death, GTE is the Credit Union for you!
1.7
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
I didn't like
  • Constant fees
#1433117
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Since GTE Financial is going to be PETTY and delete my comments on their FB profile, I figured it would be best to share where more people will see. My husband and I have been loyal customers for over 10 years. I've posted several positive reviews on their page and...
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#1412109
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GTE Financial - Thief by taking

They took $540. Inactive accounts??? $57 K in savings. Was not called , Emailed or mailed. When opened I wanted a no fee account. Was told there r no changes. When I found out and called was told it my responsibility to read fine print. Asked when they stop taking money told me when account equals $0.
#1410328
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Received a check from an estate disbursement after a family member's passing yesterday and deposited it into atm at one of the branches, everything seems fine, the check has a hold and will clear on Friday, that's fine. Fast forward to today, go to log into the website...
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1.1
I didn't like
  • Fraud department
  • Customer service
  • How business is done
#1405485
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This bank runs a scam with the dealership crystal autos and crystal harley davidson. They forged a disable persons name . then filed a lawsuit against this poor woman. When she refused to pay them for the forgery. Bank and crystal auto group both had a chance to...
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#1402735
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GTE Financial - Absolutely terrible

This bank is a joke!!! I had an auto draft come out of my account and went to an atm before the bank even opened and still got hit with an overdraft. You can’t talk to anyone but subs as customer service and they don’t want to listen just argue with you. They have the worse customer service and charge you more fees than any bank I have ever seen. I get charged a monthly fee even though I have deposits and auto drafts coming from there. They are terrible don’t stop in
1.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1393664
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We have been a customer for 10 plus years as well, my mother in law, brother in law and all three of my boys as soon as they were of age since they are no longer haven't been anything for their Members. They charge you for everything, $35NFS, Point of Sale Denial Fees...
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1.4
#1392768
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I have closed my accounts with gte financial that I had since 1997. I had two accounts totaling $1700 and I thought that my saving were safe with them instead I was charged close to $600 in Inactive fees which I think are predatory fees. This is terrible how gte...
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#1383051
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After 7 years of being a “valued” member I closed all three of my accounts. When I signed up for automatic payment for my credit card, it never went through. Even after being told it did. Some months later. Late fees, credit dings, etc....they would not admit fault,...
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1.7
#1372601
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GTE Financial - No loanger a real co-op

Used to be GTE was great because it was a real credit union. Now it acts more like your usual rip-off-custmers-with-hidden-fees bank. Such a shame!
#1366932
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