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I applied for a $330.00 personal loan for an emergency situation. They called me and told me i qualified for $1000.00. I was happy about it. Then they told me i need to send in my paycheck stub, i get paid with a personal check. I sent in the stub, they said they could...
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1.5
#878355
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I have been with GTE for over 20 years and in my opinion the customers service is going downhill. I looked at my account which had $6.00, enough to buy my son a gallon of milk, went out for two hours came home and looked at the account again which is now showing one...
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#874810
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I have had an account with GTE for years. Since they closed a bunch of the location's they have gone downhill. The ATM by my house is always having issues. I incurred a NSF fee on a ACH bill due to not being able to get the money in the account because the ATM was not...
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1.0
I didn't like
  • Robbing me with nsf charges
  • Unable to provide any assistance
  • Customer service
#862759
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Short Review on July 11, 2016

GTE Financial
#880395
1.1
Details
WORST BANK EVER ! They will let your account reject a payment the merchant will still charge you a NSF fee that could of been avoided IF GTE cared for there member they would notify ATLEAST
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Gte Financial Account Review

GTE Financial
#878364
1.2
Details
To add on to my review, now im applying for a personal loan for an emergency reason, so i must be in need of help! My checking account was overdrawn, they told me i had to clear the accounts before i could get the loan, well if i had money to clear the loans, i would not be asking for a personal loan, don't yall get it, im broke!!!!!
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

GTE Financial Mortgage Review

GTE Financial
#684894
1.0
Details
Horrible customer service 25 minutes on hold Dropped my call 5 times after I pressed "3" for service Teller put my mortgage in wrong account making me late!!!!
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Customer service

Other Product Review

GTE Financial
#597867
1.0
Details
I went on Saturday to get a roll of quaters and they don't have access to it. So I have to go to Walmart to get it and my insurance take the money out directly from my checking I didn't have it all but I went and deposit the money and I still got hit with the NSF . I ask the associate and they say that the money was take out in the morning and I deposit in the afternoon. REALLY!
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I have been a member of GTE since 2000. had mortgage, auto and CC accounts. High credit score. Requested application for mortgage and that was a month ago, they act like your a fool to request status. What a shame to see them go downhill. They really do not care is you...
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#796795
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I have been with GTE Financial for years. GTE was great until the past couple of years. I feel like I have been robbed of hundreds of dollars from the bank that I trusted for years. I am not going to bother writing what you all have done because it should be in the...
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1.7
I didn't like
  • Uncooperative and dishonest
  • Robbing me with nsf charges
  • How business is done
#789734
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I've been a customer for years all the Sun I can not log into GTE banking. I tried everything they told me over to kee which is one of the questions security questions well that didn't work then was no submit button. It only allows me to enter the mobile site if I...
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Anonymous
Anonymous

Everyone needs to write and complain to the board of directors, they are the ones that vote on thos ***! Goodbye, to those members that helped make them who they are, and lets...

2.3
I liked
  • But unable to help
I didn't like
  • Unable to provide any assistance
  • Customer service
  • Customer service support
#768141
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I tried to get into GTE online banking like I always do well 2 hours later I still couldn't get in I was trying to see the balance in all my accounts so I can schedule payments well it kept, throwing me to the key section then ask me questions about my father's middle...
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#767758
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I received this letter in the mail last month (November). It says that I can refinance my house through some sort of HAMP Program and save 50 dollars a month. I go down to the bank and talk to the mortgage broker. She has never heard of this. So she calls someone. ...
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I didn't like
  • Customer service
#749634
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I started a refi back in August and here it is in December and they cannot move ahead with it. They give me choices, that I have to pay for, to find out they cannot be done. REALLY !!!! YOU are in the loan business, not me. First dropped paperwork off at a branch,...
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#747037
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They now have these "online tellers". You wait in line to go to these ATM's, after waiting in line then you have to wait for a representative to appear on your screen. It's absolutely ridiculous and not saving any time. I may be switching banks soon.
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Anonymous
Anonymous

I didn't know this change was happening until I went inside today. The way I see it no teller no money took it all out and put it in my other bank. Account closed!!!!

Anonymous
Anonymous

agree, just horrible, impersonal and takes longer than actual teller. And that's if there are no computer issues and they are not down! I believe in technology but also custom...

1.0
Greater Carrollwood, Florida
#728776
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