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Numerous 'Chat' sessions . . . always promise 1-3 days(?). Been MONTHS, Transactions Detail - poor. Does NOT show DEPOSITS. OH! Did I mention my 4/2017 statement is DEVOID of ANY MENTION of my 'CHECKING ACCOUNT'! I think GTE owes me at least 3 Direct Deposits , , , ,...
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2.1
#1092542
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Was a twenty year customer. I withdrew 50000 dollars because of poor customer service. Real people are a pleasant touch. Closed my account today because your rates are overshadowed by service charges. Bank of America gives me a much better deal. I held on as long as I...
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1.1
#1085215
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I have only had a checking and savings account since May, and there have been nothing but problems ever since. They tend to block my debit card and not bother to call me or leave a vmail to tell me of this. So, when I go to the grocery store and my card is blocked...
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2.8
#1075671
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GTE Financial - You sold us gap insurance. We used it. We are now penalized.

GTE Financial
#1108057
1.0
Details
We were sold gap insurance. We used it, now we are being discriminated against because of this. I am VERY offended. We will be taking our business elsewhere.
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GTE Financial - Member for 10+ yrs.

GTE Financial
#1087061
1.3
Details
I have to make cash deposit for pending transactions after hrs. Every time there's issues with ATMs. I have had to travel to several locations just to face the same problem. No one such have to go through this. Im thinking about changing banks. Aug. 12, 2017
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Gte Financial Customer Care Review

GTE Financial
#953470
I just recently opened a checking and savings account with GTE. I was told they only do a soft credit check. I checked my credit score and found out it was a hard credit check and it dropped my credit score 121 points!!! I am beyond pissed!!!
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Gte Financial Customer Care Review

GTE Financial
#892976
1.0
Details
Worst credit union ever used. Closing account. Customer service is a joke.
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Website
I had and still have exceptional credit over the years with GTE they had made so many mistakes and they admitted It I had to open up a new account due to the fact that my mailbox was hacked so I went into the bank they close the old account and opens up a new one and...
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1.1
#1053391
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Tried to withdraw at gtes atm with my gte card no 3rdparty ,so it said it gave me $$ but nothing came out of atm but my account shows it was... called to report and was told they'll want to count atm in morning...... im 33yr old my paycheck is directly deposit most of...
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1.3
#1046098
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I decided to get a credit card with gte since they had a special promotion going on at that time. I was approved for $1000. When it was time to pay the credit card on due date, that's when the nightmare began. Couldn't make a payment online unless I had an account with...
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1.0
#999933
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I've been banking with GTE for over 5yrs, business account and joint with my wife. I work some jobs that pay me in cash and hesitate to deposit in there atm especially over the weekend, because I've had my money stuck in there machine without any documents to prove it....
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Anonymous
Marisa

I went to the GTE ATM today to deposit money, i put 2 $100, 2 $50, and some $20, it gave me all of my low bills back, and kept my 100s and 50s. It said there was a problem wit...

3.4
I liked
  • Staff
I didn't like
  • No 24hr customer service
  • Atm
#925327
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I used to love GTE I would recommend them to all my friends I knew my electric was going to come out so I went down to GTE to deposit money and to no surprise the ATM's were not working. So I went inside to deposit money no tellers just a screen to sit in front of for...
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1.0
I didn't like
  • Customer service there are no tellers
#900863
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The Problem : Non-sufficient funds After several days of daily spending, I decided to access my account and check my status. Well to my surprise I have exceeded my spending and have accumulated $350.oo of insufficient funds fees! I said to myself how did this happen ?...
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Anonymous
Anonymous

You ask if my issue was resolve -- Heck no !!!!!I sent post to my so called Rep and they never even answered me back.. Issue resolved on their end. Very disgusted GTE Financia...

2.3
I didn't like
  • Do not like now
#897832
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We attempted to refinance our existing mortgage dropping it to a 15 year loan. The loan representative was fairly new. We had a few issues in the beginning one being persistamce I was in a flood zone. After speaking with a supervisor that was her error, we are not in a...
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2.4
I didn't like
  • Knowledge and communication
#878946
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