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1.3 Based on 18 reviews
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  • Customers like
    • But unable to help 2
    • Closing my accounts 1
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I used to love GTE I would recommend them to all my friends I knew my electric was going to come out so I went down to GTE to deposit money and to no surprise the ATM's were not working. So I went inside to deposit money no tellers just a screen to sit in front of for 20 minutes waiting for someone to answer on a phone. By the time I get money into my account I was already over drafted. Go ahead call customer support and wait 30 more minutes for... Read more

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The Problem : Non-sufficient funds After several days of daily spending, I decided to access my account and check my status. Well to my surprise I have exceeded my spending and have accumulated $350.oo of insufficient funds fees! I said to myself how did this happen ? How come the GTE built-in protection devices did not alert me? And as I reviewed the problem that is exactly what happen, a GTE financial systems failure. Of course, I contacted... Read more

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Worst credit union ever used. Closing account. Customer service is a joke.

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WORST BANK EVER ! They will let your account reject a payment the merchant will still charge you a NSF fee that could of been avoided IF GTE cared for there member they would notify ATLEAST

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We attempted to refinance our existing mortgage dropping it to a 15 year loan. The loan representative was fairly new. We had a few issues in the beginning one being persistamce I was in a flood zone. After speaking with a supervisor that was her error, we are not in a food zone. Many documents and emails later all papers were lined up and the appraisal was ordered for $425 plus a survey ordered for $600. After not hearing anything for awhile I... Read more

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To add on to my review, now im applying for a personal loan for an emergency reason, so i must be in need of help! My checking account was overdrawn, they told me i had to clear the accounts before i could get the loan, well if i had money to clear the loans, i would not be asking for a personal loan, don't yall get it, im broke!!!!!

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I applied for a $330.00 personal loan for an emergency situation. They called me and told me i qualified for $1000.00. I was happy about it. Then they told me i need to send in my paycheck stub, i get paid with a personal check. I sent in the stub, they said they could not use that, then they called me and told me that i needed a note from my employer, i sent that in. They called me and told me that the amount was different then on the... Read more

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I have been with GTE for over 20 years and in my opinion the customers service is going downhill. I looked at my account which had $6.00, enough to buy my son a gallon of milk, went out for two hours came home and looked at the account again which is now showing one fee at $35.00. I had enough money when I left I may get another one because of $12.00 that shouldn't have come out of my account until the first. I have an account that does an... Read more

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I have had an account with GTE for years. Since they closed a bunch of the location's they have gone downhill. The ATM by my house is always having issues. I incurred a NSF fee on a ACH bill due to not being able to get the money in the account because the ATM was not working for 2 days. So I ended up having to drive over 20 minutes to find another location to make my deposit. I asked the bank if they would remove the NSF fee due to their... Read more

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I have been a member of GTE since 2000. had mortgage, auto and CC accounts. High credit score. Requested application for mortgage and that was a month ago, they act like your a fool to request status. What a shame to see them go downhill. They really do not care is you complain. I have spoke with two other loan institution and have a answer. They can discover they lost me as a customer. I doubt if they dont change their ways, they will be... Read more

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